A CIO forwarded me a board deck last month. Slide 4 had one number on it, in 90 point type, with no footnote. His board had already voted on it.
The research is real. The number is real. What people do with it is not.
The number never measured what it is used to prove.
The source is The GenAI Divide: State of AI in Business 2025, published July 2025 by MIT's Project NANDA.
Page two of the report labels it Preliminary Findings. The methodology is 52 structured interviews, 153 survey responses collected at four industry conferences, and a review of 300 publicly disclosed AI initiatives.
The 95% is not an ROI measurement across enterprise AI. It is the inverse of one funnel in section 3.2, for custom and task specific GenAI tools only. Sixty percent investigated. Twenty percent piloted. Five percent reached production.
General purpose tools were not in that funnel. The report says elsewhere those convert at roughly 83%.
Directly beneath the exhibit, the authors write that the figures are “directionally accurate based on individual interviews rather than official company reporting.”
They also define success as a deployment that users or leaders “remarked as” causing sustained productivity or P&L impact. Remarked. Not audited. Not measured.
The observation window was six months. In the appendix, the authors note this “may be insufficient” and could be “understating success rates.”
None of that survives the trip to a slide.
The report is preliminary, self-reviewed, and published by a party with a stake in the answer.
The reviewer is one of the authors. Page two lists a single reviewer, Pradyumna Chari, Project NANDA. Page one lists Pradyumna Chari as a co author. This is not peer review. It was never presented as peer review.
The report contradicts itself on its own second most quoted figure. Section 3.4 puts sales and marketing at “approximately 70 percent” of GenAI budget. Section 6.3 puts it at 50%. Both appear in the same document.
The publisher has a position. The appendix states that Project NANDA “builds on Anthropic's Model Context Protocol and the Google/Linux Foundation A2A to create infrastructure for distributed agent intelligence at scale.” The report's conclusion is that the fix is agentic systems with persistent memory. That happens to be the category NANDA builds.
That does not make the work dishonest. It makes it interested. Interested research can still be correct. It just should not be quoted as a neutral scoreboard.
Strip the headline and the findings underneath are worth more than the number that made it famous.
Ninety percent of surveyed employees use personal AI tools for work. Forty percent of their companies bought a subscription. That gap is the real finding and almost nobody quotes it.
Externally sourced tools reached deployment about 67% of the time. Internal builds, about 33%. Twice the success rate for buying over building.
Mid market firms went from pilot to production in about 90 days. Enterprises took nine months or more.
Half to seventy percent of budget went to sales and marketing, while the documented savings sat in the back office. Two to ten million a year from eliminating outsourced customer service and document processing.
Read that way, the report is not a verdict on AI. It is a verdict on how organizations buy it.
We are telling you in advance what evidence would move this score.
Release of the underlying data. A replication with a defined, audited success metric and a window longer than six months. Either would move this score.
Five components, twenty points each. Higher means more hype risk.
No peer reviewed replication will put enterprise AI ROI failure at 95%. When better studies land, the honest range will fall between 60 and 80 percent. Most of that spread will come from how each study defines the word success.
| No. | Claim | Verdict | Index | Call resolves |
|---|---|---|---|---|
| 001 | 95% of enterprise AI pilots fail. July 26, 2026 |
Overstated | 74 | July 2027 |
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